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Covered California Certified Enrollment Entity — nonprofits can become in-person enrollment helpers

Phone number
855-324-3147 – Certified Enrollment Counselor Help Desk
Category
Nonprofit
Health
Auto tags
Eligibility
Non-profit community organizations, community clinics, faith-based organizations, tax preparers, chambers of commerce, schools, government agencies and other listed entity types
Auto Summary
Covered California certifies Enrollment Entities, including nonprofit community organizations, clinics, faith-based groups, tax preparers and schools, which are trained and registered to give consumers in-person help applying for Covered California plans. Entities must show relationships with likely-eligible consumers, meet state licensing and certification standards, and offer culturally and linguistically appropriate information. Verified 2026-09-28.
Value
Espanol
Entidad de Inscripción Certificada de Covered California — organizaciones sin fines de lucro pueden ayudar a inscribirse en persona
URL
hbex.coveredca.com/enrollm...ntities/
Who it's for: organizations. Covered California lists 13 eligible types, including non-profit community organizations, community clinics, faith-based organizations, labor unions, tax preparers, chambers of commerce, educational institutions and government agencies. Residents looking for help should see Covered California (discounted health plans).

What it is

Certified Enrollment Entities are "entities and organizations that are eligible to be trained and registered to provide in-person assistance to consumers and help them apply for Covered California health plans."

Requirements

  • Show that you have existing relationships, or could easily build them, with consumers who are likely to be eligible.
  • Meet any licensing, certification or other standards set by the state or Covered California.
  • Provide information that is culturally and linguistically appropriate.
  • Staff who enroll consumers must complete Covered California's certification.

How to start

Follow the enrollment-entity links at <https://hbex.coveredca.com/enrollment-entities/>, or use the Contact Us link on CoveredCA.com.
Source: <https://hbex.coveredca.com/enrollment-entities/> (checked 2026-09-28).

Talk to Covered California first

Covered California's Certified Enrollment Counselor Help Desk, 855-324-3147 (CommunityPartnerCertSupport@covered.ca.gov), gives contact details for enrollment entities in your area and explains the certification steps. Individual counselors become certified by affiliating with a Certified Enrollment Entity: request an application from the entity, complete it, and the entity approves the affiliation. Ask the help desk which entity types are open to your organization now, including options that don't come with a grant, and when the next funded Navigator application opens.
Source: hbex.coveredca.com — Certified Enrollment Counselors (checked 2026-09-28).