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Crisis Care Services and Support | Nevada County, CA

Phone number
(530) 265-5811 (888) 801-1437
Category
Health
Veterans
Auto tags
medical
crisis care services
support
Nevada County
CA
behavioral health
emotional crisis
mobile crisis services
phone counseling
in-person assessments
psychiatric inpatient services
referrals
Sierra Mental Wellness Group
Eligibility
everyone
Auto Summary
Nevada County, CA offers free crisis care services and support for anyone experiencing a behavioral health or emotional crisis: a 24/7 crisis line, 24/7 mobile crisis services, crisis assessments at local emergency departments, and a Crisis Stabilization Unit (closed for remodeling through September 30, 2026). Since August 31, 2026, crisis services are contracted with Pacific Clinics, replacing Sierra Mental Wellness Group.
Value
$
Espanol
Servicios y Apoyo de Atención en Crisis | Condado de Nevada, CA
URL
nevadacountyca.gov/470/Cri...-Support
✅ Last verified 2026-09-28. Nevada County crisis services are active. Since August 31, 2026, Pacific Clinics runs them under contract with the County: Emergency Department crisis assessments, 24/7 Mobile Crisis, and the Crisis Stabilization Unit. It replaced Sierra Mental Wellness Group. ⚠️ The Crisis Stabilization Unit is closed for remodeling through September 30, 2026. During the closure, call the 24/7 Crisis Line at (530) 265-5811 or go to the nearest Emergency Department.

If you need help right now

You are in a mental health, emotional, or substance-use crisis — any time, day or night:
  • Call or text 988 (Suicide & Crisis Lifeline — free, 24/7, English and Spanish, also chat at 988lifeline.org) [Source: 988lifeline.org (accessed 2026-05-17)]
  • Call the Nevada County Crisis Line: (530) 265-5811 — connects to the local Crisis Triage Line and Mobile Crisis Team, 24/7
  • If someone's life is in immediate danger, call 911
Walk-in: the Crisis Stabilization Unit at Sierra Nevada Memorial Hospital (145 Glasson Way, Grass Valley) is normally open 10 a.m. to 10 p.m. daily, but it is closed for remodeling through September 30, 2026. Until it reopens, go to the nearest Emergency Department. After 10 p.m., go to the Sierra Nevada Memorial Hospital Emergency Department. In Truckee, go to Tahoe Forest Hospital Emergency. [Source: nevadacountyca.gov/470/Crisis-Care-Services-and-Support (accessed 2026-05-17)]

Who qualifies

Anyone in Nevada County experiencing a behavioral health or emotional crisis. No insurance required. No income limit. Services are free of charge. Adults and children. Substance-use crises included.

What you get

Mobile Crisis Team (24/7) — Two trained behavioral health professionals come to you in the community instead of police responding alone. They de-escalate, plan for safety, and arrange follow-up care. Free. Run by Pacific Clinics since August 31, 2026. [Source: nevadacountyca.gov/470/Crisis-Care-Services-and-Support (accessed 2026-09-28)]
Phone counseling — Talk to a crisis counselor right away when you call (530) 265-5811.
In-person crisis assessment — At the ER of Sierra Nevada Memorial Hospital (Grass Valley) or Tahoe Forest Hospital (Truckee).
Crisis Stabilization Unit (CSU) — A 4-bed, 23-hour program for short-term emergency psychiatric care in a calm setting. Staff decide whether you can return home with outpatient support or need a hospital bed. Located at the left of the Sierra Nevada Memorial Hospital Emergency entrance, 145 Glasson Way, Grass Valley. Open 10 a.m.–10 p.m. daily when open. Closed for remodeling through September 30, 2026. [Source: nevadacountyca.gov/470/Crisis-Care-Services-and-Support (accessed 2026-09-28)]
Inpatient psychiatric hospitalization (5150 holds) — If you or someone you love is an immediate danger to self or others, or gravely disabled, the Crisis Team can authorize a Welfare and Institutions Code 5150 hold, arrange transportation, and coordinate admission to a contracted psychiatric hospital outside the county.
After-hours referrals — Connections to ongoing behavioral health and county services.

How to get help

  1. Call (530) 265-5811 (or 988, or (888) 801-1437) — explain what's happening. Say if you want someone to come to you (Mobile Crisis) or if you want to walk into the CSU.
  1. Or walk in to the ER any time. The Crisis Stabilization Unit (10 a.m.–10 p.m.) is closed for remodeling through September 30, 2026.
  1. Stay on the line — the counselor will not hang up on you. They will help you decide the next step.
You do not need to be suicidal to call. Panic, severe anxiety, a substance-use crisis, hearing voices, or being overwhelmed are all reasons to call.

Common pitfalls

  • Don't wait for it to get worse. Mobile Crisis is free and exists to come early, before things escalate to police or a 5150 hold.
  • You don't have to call 911 first. For a behavioral health crisis, calling (530) 265-5811 or 988 is usually the better first call — it brings clinicians, not officers.
  • A 5150 is short-term. It is a 72-hour hold for evaluation, not a long-term commitment. You have rights, including the right to a hearing.
  • Privacy: Crisis calls are confidential. Sharing information with family or other providers requires your consent (except in narrow safety exceptions).
  • Insurance: Crisis services through the County are free. If you are admitted to a contracted psychiatric hospital, the County coordinates payment — ask about Medi-Cal or county indigent coverage if you are uninsured.

Where to get extra help

  • Veterans Crisis Line: dial 988 then press 1, or text 838255
  • Trevor Project (LGBTQ+ youth): 1-866-488-7386 or text START to 678-678
  • Crisis Text Line: text HOME to 741741

Sources