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EMERGENCY CRISIS INTERVENTION PROGRAM (ECIP)

Phone number
(888) 524‑5705 – phone for ECIP application (press 2 for Nevada County, 1 for Placer County) 211 – statewide referral number for assistance.
Category
Home
Auto tags
home
income eligible
Eligibility
Households with income ≤ 60 % of California’s median (renters and owners)
Auto Summary
ECIP is the emergency, fast‑track portion of LIHEAP that provides direct utility or fuel credits to households facing a 48‑hour shutoff, disconnected meter, or fuel shortage, with eligibility based on income at or below 60 % of California’s median. In Nevada and Placer Counties, applicants call Project GO at (888) 524‑5705 (press 2 for Nevada, 1 for Placer) and receive a callback within 24–48 hours; the line handles up to 40 calls daily. Outside these counties, users should locate their local LIHEAP provider via csd.ca.gov or dial 211 for a referral.
Value
Emergency credit paid to your utility or fuel vendor when you face a shutoff or run out of fuel
Espanol
ECIP es la parte de emergencia de LIHEAP para hogares con aviso de corte de servicio en 48 horas, medidor desconectado o sin propano/leña. En los condados de Nevada y Placer, llame a Project GO al (888) 524-5705 (marque 2 para Nevada, 1 para Placer); le devuelven la llamada en 24–48 horas. Fuera de esos condados, busque su proveedor de LIHEAP en csd.ca.gov o llame al 211.
URL
projectgoinc.org/ecip.html
Last verified 2026-05-17.
Part of LIHEAP. ECIP is the crisis (shutoff / no-fuel) part of LIHEAP, run locally by Project GO. This page is the quick guide for an emergency; for the full program (regular HEAP bill credit, weatherization, income table) see LIHEAP — Low-Income Home Energy Assistance Program. [Source: projectgoinc.org/ecip.html — "Provides financial assistance in the event of a crisis, such as a 48-hour shut-off notice" (fetched 2026-09-27)]

What ECIP is

ECIP (Emergency Crisis Intervention Program) is the fast-track piece of LIHEAP for households facing a utility emergency — a 48-hour shutoff notice, an already-disconnected meter, or running out of propane or wood. It pays a credit directly to your utility or fuel vendor and can exceed the regular HEAP annual cap. Source: [csd.ca.gov/Pages/Energy-Assistance (accessed 2026-05-17)]

How to apply (Nevada or Placer County)

Project GO, Inc. runs LIHEAP/ECIP locally.
  • Call (888) 524-5705 and press 2 for Nevada County or 1 for Placer County.
  • Tell the voicemail you have a shutoff notice or no fuel — ECIP cases are prioritized.
  • A program assistant calls back, usually within 24–48 hours, and takes your application by phone.
  • The mailbox caps at 40 calls per day; if full, try again after 9 a.m. the next morning.
Source: [projectgoinc.org/ecip.html (accessed 2026-05-17)]

Who qualifies

Same income limits as LIHEAP: household gross income at or below 60% of California's State Median Income (about $3,331/mo for one person, $6,407/mo for a family of four in 2026). Renters and owners both qualify. See the LIHEAP page for the full table and document checklist.

Outside Nevada/Placer Counties

Find your local LIHEAP provider at csd.ca.gov (Energy Programs → Find a Service Provider), or dial 211 for a referral.