Who this is for: Nonprofit organizations (501(c)(3) or international equivalent) that run software or websites and want to monitor performance, uptime, and errors. The grant is for the nonprofit's own IT/engineering operations — not for individuals.
What you get (per New Relic's Observability for Good program and eligibility docs, as listed in 2026):
- 3 full-platform users on the O4G Standard with Data Plus tier
- Unlimited basic users
- 1,000 GB of data ingest per month (vs. 100 GB on the public free tier)
- 10,000 synthetic checks per month
- SAML SSO, extended data retention, governance/compliance features
- Ticketed support portal, community forums, weekly webinars, training through New Relic University
Standard plan users save about $99/month each; Pro plan users save $400+/month each. Discounted Pro pricing is available — contact
o4ginfo@newrelic.com.Eligibility highlights:
- Recognized legal status equal to U.S. 501(c)(3)
- Verified through Goodstack (New Relic's global validation partner)
- Direct billing relationship with New Relic required (marketplace signups don't qualify)
Doesn't qualify: universities, K-12 schools, trade schools, hospitals/nursing homes/hospices/addiction treatment centers (free clinics may qualify), credit unions, trade associations, fraternal societies, political/advocacy organizations, and orgs in U.S.-sanctioned countries.
How to apply: Sign up at newrelic.com/social-impact/signup and complete Goodstack's verification. Questions:
o4ginfo@newrelic.com.What observability is, in plain terms: software that watches your website or app and tells you when something's slow, broken, or about to fail — so you can fix it before donors or beneficiaries hit the error.
Sources: newrelic.com/social-impact/nonprofit, New Relic eligibility docs, verified 2026-05-17.