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PagerDuty Impact Pricing for Nonprofits

PagerDuty Impact Pricing for Nonprofits

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Category
Nonprofit
Auto tags
Eligibility
501(c)(3) nonprofits, private foundations, nonprofit healthcare, B Corps, educational institutions, and mission-aligned social enterprises. Government agencies and credit unions excluded.
Auto Summary
PagerDuty's Impact Pricing program gives eligible nonprofits 5 free Professional licenses, discounts on additional products, and free onboarding/training. PagerDuty is incident-alerting software — useful if your nonprofit runs anything online (donor portal, hotline, case-management system) that you need to fix fast when it breaks. Eligible: 501(c)(3) nonprofits, private foundations, nonprofit healthcare, mission-aligned B Corps, and educational institutions; a strict non-discrimination rule applies. Not eligible: government agencies, credit unions, individuals. Get a free TechSoup token first (used to verify your nonprofit status), have your IRS determination letter ready, then apply at pagerduty.com/industries/nonprofit. Verified 2026-05-30.
Value
$500
Espanol
# Impact Pricing de PagerDuty para Organizaciones sin Fines de Lucro Con el objetivo de apoyar a las organizaciones sin fines de lucro, PagerDuty ofrece un programa especial de precios llamado Impact Pricing. Este programa brinda a las organizaciones sin fines de lucro la oportunidad de utilizar la plataforma de PagerDuty a un costo reducido. ## Beneficios del Impact Pricing para Organizaciones sin Fines de Lucro - Descuentos significativos en las suscripciones de PagerDuty para organizaciones sin fines de lucro. - Acceso completo a todas las funcionalidades y características de la plataforma de PagerDuty. - Soporte técnico dedicado y asistencia prioritaria para resolver cualquier problema o duda. ## Elegibilidad para el Impact Pricing Para ser elegible para el Impact Pricing, tu organización debe cumplir con los siguientes requisitos: 1. Ser una organización sin fines de lucro legalmente registrada. 2. Tener un enfoque en actividades benéficas, humanitarias, educativas, de salud o medioambientales. 3. Proporcionar documentación que demuestre el estatus de organización sin fines de lucro. ## Cómo solicitar el Impact Pricing Si tu organización cumple con los requisitos mencionados anteriormente, puedes solicitar el Impact Pricing siguiendo estos pasos: 1. Visita la página de precios de PagerDuty. 2. Haz clic en "Contactar al Equipo de Ventas" o en el enlace proporcionado para organizaciones sin fines de lucro. 3. Completa el formulario de contacto y proporciona la documentación requerida. 4. El equipo de ventas de PagerDuty revisará tu solicitud y te contactará para discutir los detalles. PagerDuty se enorgullece de apoyar a las organizaciones sin fines de lucro y espera poder ayudar a tu organización a gestionar mejor sus incidencias y mejorar su capacidad de respuesta. ¡Gracias por todo el trabajo valioso que tu organización realiza!
Last verified 2026-05-17
PagerDuty is software that watches your computer systems and websites. When something breaks, it pages the right person right away — by phone, text, app, or email. If your nonprofit runs anything online (a donor portal, a hotline, a case-management system, a website people depend on), PagerDuty helps you fix problems fast instead of finding out from an angry email the next morning.
Through PagerDuty's Impact Pricing program, eligible nonprofits get 5 free Professional plan licenses, discounts on additional products, and free onboarding and training. [Source: pagerduty.com/industries/nonprofit (accessed 2026-05-17)]

Who qualifies

Your organization must be one of these:
  • A 501(c)(3) nonprofit, or a similar locally recognized nonprofit
  • A private foundation
  • A nonprofit healthcare organization
  • A Certified B Corporation whose mission aligns with PagerDuty's
  • An educational institution
  • A social enterprise focused on community impact
You also have to follow a non-discrimination rule: you can't discriminate based on protected traits, and you can't require people to share your religion to receive services. [Source: pagerduty.com/foundation-eligibility (accessed 2026-05-17)]
Not eligible: government agencies, credit unions, mutual organizations, and individuals.

What you get

  • 5 free Professional licenses. Professional is PagerDuty's standard paid tier. Five seats cover a small ops or IT team.
  • Discounts on additional products. If you need more seats or add-ons (like AIOps or Customer Service Ops), you pay a reduced rate. PagerDuty does not post the exact percentage publicly; ask during the application.
  • Onboarding and training. Help getting set up and learning the platform.

How to apply

  1. Go to pagerduty.com/industries/nonprofit and click "Apply for Impact Pricing."
  1. Get a TechSoup token first if you don't have one — it's free. Sign up at techsoup.org and request a validation token. PagerDuty uses TechSoup to confirm your nonprofit status.
  1. Have your IRS 501(c)(3) determination letter ready (or your B Corp certificate, or your country's equivalent — Canada CRA, UK Charity Commission, Australia ACNC, etc.).
  1. Submit the application. PagerDuty's team will review and contact you.
Questions: email support@pagerduty.com.

Common pitfalls

  • Skipping TechSoup. Without a TechSoup token, your application stalls. Get the token first.
  • Government or quasi-government org. Public agencies don't qualify even if they're mission-driven. Look at other vendor programs instead.
  • Out-of-date 501(c)(3) letter. Make sure your IRS determination letter is the current one for your EIN.
  • Religious requirement on services. If your programs require participants to share your faith, you won't qualify. The non-discrimination rule is strict.

Where to get help

Sources