PG&E payment plan or due-date extension — pay a past-due balance over time
Phone number
1-800-743-5000 – PG&E customer service
Category
Home
Money
Auto tags
Eligibility
PG&E residential gas or electric customers. The online tool doesn't work if you're already on a payment plan, AMP or Budget Billing; call PG&E instead.
Auto Summary
A payment plan breaks your existing PG&E balance into smaller monthly payments while you keep paying your regular bill on time; a due-date extension gives you a few more days. Set it up in My Account under payment arrangements, or call PG&E. Keep the plan going: breaking it can mean no plan next time and a possible shutoff. Verified 2026-10-21 on pge.com.
Value
Smaller monthly payments, or a few more days to pay
Espanol
Plan de pago y extensión de la fecha de vencimiento