PG&E Self-Identified Vulnerable status — extra warning before outages and shutoffs, no doctor's note
Phone number
1-800-743-5000 – PG&E customer service
Category
Health
Senior
Home
Auto tags
Eligibility
PG&E residential customers whose health or safety would be at risk if the power went out and who don't qualify for Medical Baseline. You certify yourself; no doctor is needed.
Auto Summary
Enroll yourself in My Account in a few minutes; the status lasts one year and can be renewed. You get extra notice before a Public Safety Power Shutoff and before power is turned off for nonpayment, and you may qualify for backup-battery programs. Verified 2026-10-21 on pge.com and in PG&E's Fall 2026 community-organization training.
Value
Free
Espanol