Last verified 2026-05-17
TechSoup is the main marketplace where U.S. nonprofits get donated or deeply discounted software, hardware, and IT services from companies like Microsoft, Adobe, Intuit, Dell, HP, and Lenovo. Membership is free. You pay a small "admin fee" per product instead of retail price.
Who qualifies
- 501(c)(3) nonprofit organizations
- Public libraries (501(c)(3) status, or listed in the IMLS database)
- Any annual operating budget size is OK
- You must agree to TechSoup's Anti-Discrimination Policy
- Organizations in U.S. territories are not eligible
- Some donor partners exclude specific org types (political/legislative, certain religious groups without a secular community mission, some health and education orgs). Each product page lists its own rules. [Source: techsoup.org/restrictions (accessed 2026-05-17)]
How to register
- Go to techsoup.org and click "Register."
- Enter your EIN and basic org info.
- Upload or link your IRS 501(c)(3) determination letter (or IMLS listing for libraries).
- Wait for validation. This is usually a few business days.
- Once approved, you can browse and request products.
Registration itself costs nothing. [Source: techsoup.org (accessed 2026-05-17)]
What you can get in 2026
Software
- Microsoft 365 Business Basic — donated, up to 300 licenses per qualifying nonprofit. Business Premium and Office 365 E1 are no longer donated (Microsoft ended those July 1, 2025). [Source: techsoup.org/support/articles-and-how-tos/microsoft-eligibility (accessed 2026-05-17)]
- Adobe Creative Cloud for Nonprofits — discounted; $60 admin fee per license. Some Adobe offers moved to Adobe direct in November 2024, so check both places. [Source: techsoup.org Adobe FAQ (accessed 2026-05-17)]
- Intuit QuickBooks — discounted plans for nonprofits.
- Also: Autodesk, Cisco, Norton, and others.
Hardware
- Refurbished and new laptops, desktops, and servers from Dell, HP, and Lenovo at nonprofit pricing.
- Shipped from a TechSoup warehouse. Expect a few weeks for delivery on physical items.
Services
- Managed IT, help desk, website services, digital marketing, and AI consulting through TechSoup partners.
Common pitfalls
- Don't pay retail first. Always check TechSoup before buying any major software. The admin fee is a small fraction of the commercial price.
- Annual eligibility limits reset. Microsoft, Adobe, and others cap how many licenses you can request per year (often per fiscal year, July–June). Plan ahead.
- Validation can take a few days. Don't sign up the night before you need a product.
- Donated products are not for resale or transfer. You can't give them to staff for personal use or sell them off later.
- U.S. territories are excluded. Puerto Rico, Guam, and others can't use most programs.
Where to get help
- TechSoup support: support.techsoup.org
- Phone: 1-800-659-3579 (toll-free)
- For Microsoft questions, TechSoup now hands many requests straight to Microsoft's nonprofit portal — follow the link they email you.
Sources
- techsoup.org (accessed 2026-05-17)
- techsoup.org/restrictions (accessed 2026-05-17)
- techsoup.org/support/articles-and-how-tos/microsoft-eligibility (accessed 2026-05-17)
- support.techsoup.org Adobe nonprofit validation article (accessed 2026-05-17)
